Here are some of our most frequently asked questions! If you have any other questions, please email us at firstname.lastname@example.org and we will update our FAQ page!
Q: Where can I find availability and pricing information?
A: When you submit an inquiry through our website, we will check our calendar for availability. If we are available for your event, we will send our menu that includes cake flavors and dessert options as well as pricing and add-ons that are available.
Q: Do you offer cake tastings?
A: Yes! We are offering in-person cake tastings! When you submit an inquiry through our website, we will send you our very-detailed menu, which has all of the details of what your tasting includes!
Q: Do you offer dessert tastings?
A: If you are interested in tasting desserts. we offer a Custom Dessert Tasting that will allow you to sample 6 dessert items. This tasting option serves 2 people and is $75.
Q: Do you Offer Allergen-free Cakes/Desserts?
A: All cakes can be made in a gluten free form and we offer a variety of dessert options gluten free! As far as Dairy free or egg free, unfortunately we are not familiar with baking without these, so we like to stick to what we know best. There are plenty of nut-free options, just make sure you make us aware of your allergy so we can prevent any cross contamination!
Q: What options are available for set up and display?
A: A trusted team member will work with your venue and/or coordinator to be on-site prior to your event, to ensure your order is beautifully displayed.
Our Full Service Rental Package includes a full table or plates, stands, and boxes to display all of your desserts on, designed to blend in with your theme and concept of your event. This package also includes set up, display services and break down.
Q: Do you deliver?
A: All orders eligible for delivery must be a $600 food minimum in cake/dessert for weddings.
Special orders minimum $150. Delivery fees based on location.
Q: Do you offer smaller Anniversary Cakes?
A: Yes! You can add a properly wrapped and ready to be frozen 4 inch Anniversary Cake to your order for just $40!
Q: Do you work with fondant or buttercream?
A: Both! We will work with you to create the vision you have for your cake. Check out our Instagram account to see some of the beautiful cakes, both fondant and buttercream, our customers have enjoyed!
Q: How much is the deposit to hold our date? What payment plans are available?
A: We offer options of a 1/3 deposit with orders over $1,000, but all orders less than $1,000 require a 50% deposit.
Q: Do you offer dessert favors?
A: Yes! We have a variety of popcorn flavors, handheld desserts like donuts, cookies, brownies and hand pies, macarons, and s’mores kits! Minimum order available is 24, and packaging and sticker options are available. Inquire for more information and we can send you our favors menu
Q: What is your cancellation or reschedule policy?
A: Cancellations must be made 14 days prior to the event date. Any changes to orders must be approved no later than 2 weeks prior to your event.
Q: How far in advance should I reach out for availability for my wedding date?
A: It’s never too early!!! We book well in advance, and recommend reaching out for availability as soon as possible. We service between 200-250 Weddings per year and we have weddings currently booked 18 months in advance.
Q: How far in advance should I reach out about cake or desserts for a special event?
A: We require at least 2 weeks notice for all orders, but ideally, 4-6 weeks.
Q: What if I don't know how many guest I will be having?
A: That's okay! We will give suggestions based on your invite list, and offer plenty of flexibility up until 2 weeks before to make any changes just in case if your guest count decreases or increases!